Chit-chat with CEO

Feedback on the 1st 2.5 months:

• General

Doing very well across all accounts:
-presence with clients
-relationship with colleagues
-positively taking in the feedback and daily developments
-maturity

• Room for improvement

1. Understanding clients better
Relationship - develop understanding, rapport, trust
Reliability - anticipate client's needs
Response - monitor client's response, adjust the relationship management accordingly

2. Proactively seek for more exposure/interaction with a client

3. When presenting give tangible examples related to the client's context (less theoretical)

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The prep, before the chat:

• All is great.
• It’s exciting
• Appreciating the opportunity
• I want to tackle the pending project like a bull by the horns
• I enjoy the early stages of the development process
• The best value in the analysis and the design
• Appreciate the confidence, but at the same time well aware of the fact that I am fresh in the real world, thus need someone to bounce the ideas of, to do the ‘sanity/reality check’ with.

Side notes:

• Whatever he (CEO) says, request more elaboration...
• Expect that they expect more, and might explicitly communicate dissatisfaction.
• Listen, listen, listen.... and then listen some more.
• No complaints, winging, negativity... nothing, zero, zilch...!